Privacy Policy

Privacy Policy

Effective Date: November 30, 2024

1. Introduction

Welcome to ENCRYPTGATE DATA SOLUTIONS. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ,ENCRYPTGATE DATA SOLUTIONS including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1A. Data Controller & Data Controller Officer Information

Data Controller: EncryptGate Data Solutions  
Address:  PO BOX 99900 TD 108 226 RPO STRATHCONA CALGARY AB T3H 0Y2
Contact Information: Phone: +1(403)352-2401   Email: support@encryptgate.com

Purpose of Processing: We collect and process personal data to [describe the purposes, e.g., provide services, improve user experience, etc.].

Legal Basis for Processing: The legal basis for processing your personal data is [e.g., consent, contract necessity, legal obligation, etc.].

Retention Period: Personal data will be stored for [specify the duration] and will be deleted once it is no longer necessary for the purposes for which it was collected.

Rights: You have the right to access, rectify, erase, restrict processing, and object to the processing of your personal data, as well as the right to data portability.

Complaints: If you have any concerns about how your data is being processed, you can contact our Data Protection Officer at robin@encryptgate.com or submit a complaint to the relevant data protection authority.
 

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Create and manage your account.

Process your transactions.

Manage your orders and requests.

Send you an email regarding your account or order.

Fulfill and manage purchases, orders, payments, and other transactions related to the Site.

Increase the efficiency and operation of the Site.

Monitor and analyze usage and trends to improve your experience with the Site.

Notify you of updates to the Site.

Offer new products, services, and/or recommendations to you.

Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

WE WILL NEVER SHARE ANY OF YOUR INFORMATION WITH ANYONE OR ANY AGENCY UNLESS REQUIRED BY LAW.

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

 

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ENCRYPTGATE DATA SOLUTIONS, PO BOX 99900 TD 108 226 RPO STRATHCONA CALGARY AB T3H 0Y2

support@encryptgate.com

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